Re005 Privacy Policy — User Data Protection in Malaysia

1. Information We Collect

Re005 collects several types of information when you register and use our platform. All data collection is carried out lawfully, with the aim of enhancing your experience and meeting the platform's operational requirements.

Account Information

When you create an account, we collect your username, email address, encrypted password, phone number, and any identity verification details you provide. This information is required to verify your identity and secure your account.

Device & Browser Information

Re005 automatically logs your IP address, device type, operating system, browser type, and access time. This data is used to detect suspicious activity and ensure the platform runs smoothly across all devices.

Payment Information in MYR

To process deposits and withdrawals in MYR, we retain transaction records including the payment method used (DuitNow, GrabPay, internet banking), as well as the date and amount of each transaction. We do not store credit card numbers or sensitive banking details directly on our servers.

Platform Usage Data

We record pages visited, games played, betting markets accessed, and actions taken within the platform. This data is used to improve your experience and personalise the content shown to you.

2. How We Use Your Information

Re005 uses the information collected for the following purposes:

• Verifying user identity during registration and login.
• Processing MYR financial transactions securely and accurately.
• Detecting and preventing fraud, account abuse, and illegal activity.
• Sending account notifications, transaction updates, and platform announcements.
• Improving service quality based on platform usage patterns.
• Complying with applicable legal and regulatory requirements.

Re005 will not use your information for any purposes beyond those stated above without first obtaining your consent.

3. Cookies & Activity Tracking

The re005 platform uses cookies to enhance the user experience. Cookies are small data files stored on your device when you visit our website.

The types of cookies we use include:

• Session cookies: Keeping you logged in during an active session so you don't need to sign in again each time you navigate to a new page.
• Preference cookies: Remembering your language settings and display preferences.
• Analytics cookies: Collecting non-identifying usage data to help us understand how users interact with the platform.

You can disable cookies through your web browser settings, though this may affect certain features on the re005 platform.

4. Data Storage, Security & Third-Party Sharing

Storage & Security

All re005 user data is stored on servers protected with industry-standard encryption. We employ security protocols including data encryption in transit and at rest to keep your information secure. Passwords are stored in encrypted form and cannot be read by any party.

We retain user data for as long as your account is active or as needed for legitimate operational purposes. Following account closure, certain data may be retained for a prescribed period to meet legal requirements.

Third-Party Sharing

Re005 does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share information in the following limited circumstances:

• With payment processors required to complete your MYR transactions.
• With the relevant authorities when required by law or court order.
• With technical service providers that help operate the platform, subject to strict confidentiality agreements.

5. User Rights — Access, Correction & Deletion

As a re005 user in Malaysia, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: If your information is inaccurate or incomplete, you have the right to request a correction. Some details can be updated directly from your account settings.
• Right to Deletion: You may request the deletion of your personal data, subject to data retention requirements prescribed by law or operational needs of the platform.
• Right to Object: You may object to the processing of your data for specific purposes, provided it does not conflict with our legal obligations.

To exercise any of the rights above, please contact the re005 support team by email at [email protected], including your account details. We will process your request within a reasonable timeframe.

6. Policy Changes & How to Contact Us

Changes to This Policy

Re005 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. The date of the last update will always be displayed at the top of this page.

Continued use of the re005 platform after any changes to the privacy policy take effect will be considered acceptance of the updated terms. We encourage you to review this page periodically.

Contact re005 Support

If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal data, please contact us:

Support Email: [email protected]

You may also refer to our FAQ us for answers to the most frequently asked questions about privacy and account security. The re005 team is here to help.